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    Website Maintenance Packages

    Overview

    Based on customer feedback, Qualutions is introducing new Website Maintenance Packages, making it easy to understand the level of support you can expect from Qualutions. We will ask that All Existing Customers make a package selection.

    How Does It Work Today?

    To this point, Qualutions has been automatically updating your site as security patches come available. While most of the time this process is transparent and smooth, occasionally a patch may impact the look or feel of your site.

     

    What’s Changing?

    To ensure we are supporting the needs of each individual customer, Qualutions is asking that you make a choice for the level of Website Maintenance Support that best meets the needs of your business. This includes both the treatment of security patches and the detection of malware. If no selection is made, customers will default to the Starter Package which is our No Fee option.

    Packages & Costs

    Starter – $0

    • Patches automatically applied
    • No malware monitoring

    Standard – $10/mth

    • Patches automatically applied
    • Active malware monitoring

    Professional – $25/mth

    • Patches applied quarterly by a certified professional
    • Active malware monitoring

    Ultimate – $37/mth

    • Patches applied monthly by a certified professional
    • Active malware monitoring with real-time threat updates

    *in addition to hosting fees.

    Package Details

    *in addition to hosting

    Starter – $0 default

    Site Updates

    Your wordpress site and its associated plugins and themes will be automatically updated when they are available. If an upgrade to wordpress negatively affects your site, Qualutions will address the issue at an hourly rate.

    Malware

    There will be no monitoring of your site for malware. If malware is detected for any reason the site will be shut down until the malware is removed. Qualutions will remove malware at an hourly rate at the customer’s request.

    Standard – $10/month

    Site Updates

    Your wordpress site and its associated plugins and themes will be automatically updated when they are available.  If an upgrade to wordpress negatively affects your site, Qualutions will address the issue at an hourly rate.

    Malware

    Qualutions will install a firewall and monitoring software for your site to prevent known vectors for malware. If malware is detected, Qualutions will be notified and remove the malware at an hourly rate.

    Professional – $25/month

    Site Updates

    Your wordpress site and its associated plugins and themes will be manually updated quarterly. Any issues encountered will be addressed by Qualutions at no additional cost.

    Malware

    Qualutions will install a firewall and monitoring software for your site to prevent known vectors for malware. If malware is detected, Qualutions will be notified and remove the malware at no additional cost.

    Ultimate – $37/month

    Site Updates

    Your wordpress site and its associated plugins and themes will be manually updated monthly. Any issues encountered will be addressed by Qualutions at no additional cost.

    Malware

    Qualutions will install a firewall and monitoring software for your site to prevent known vectors for malware. Qualutions will subscribe your site to and update your site software with “real-time” IP blacklist, firewall updates, signature updates. If malware is detected, Qualutions will be notified and remove the malware at no additional cost.